Our corporate transparency makes our actions observable by our clients and regulators. If you are dissatisfied with our service or you have any concerns about the product that you have received, we would like to hear about it.
Address your complaint in writing to:
The Ombudsman for Long-term Insurance
Private Bag X45
Telephone: 021 657 5000 / 0860 103 236
Fax: 021 674 0951